I'm not getting the telegram alerts from my tipster channel

Modified on Fri, 9 Feb, 2024 at 10:59 AM

If you are not getting the alerts via your Tipster Alert Channel, please check the following steps:


1. Check your subscription to the channel via https://groups.betsmart.club and then under subscriptions.


2. Ensure you are connected to the channel in telegram. If you have a valid subscription/payment the link to the channel will always be accessible via https://groups.betsmart.club and then under subscriptions. 


3. Ensure you are connected to the Bet Smart Validator Bot (see: https://betsmart.freshdesk.com/support/solutions/articles/103000138143-fhgoals-sign-up-process) as this ensures you are connecting to the alerts channel you are subscribing to.


4. Check with your Tipster to ensure they have added games/alerts for the channel for today and coming days. 

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